In this guide we’ll show you how to hard reset Nokia Lumia 928 and return settings to the factory. There are two ways of hard reset – a hardware and software. Let’s look at them closer.
Hardware hard reset Nokia Lumia 928
If your smartphone has a hardware failure, we recommend you perform a hard reset Nokia Lumia 928 to factory settings. Note that after this process, the account settings will not be removed.
To perform a hard reset Nokia Lumia 928, press and hold the Volume Down button and Power button for 5 seconds. After that, the screen goes blank and smartphone is switched off. Then press the Power button again.
Software hard reset Nokia Lumia 928 or reload the operating system
Please note that software hard reset Nokia Lumia 928 restores the factory settings, and your smartphone becomes completely “new”. During this operation, all data will be erased. This operation is an emergency, use it only if the first method of hard reset Nokia Lumia 928 does not help you.
Option 1: Reset settings menu
This option can be used if you know the lock code.
Go to Menu> Settings> About product> Restore factory settings
Then you need to enter the lock code.
Option 2: Reset your settings via the secret combination of buttons
This option can be used when the phone is locked and you do not know the lock code.
Step 1
Make sure smartphone is switched off. Press and hold the Volume Down button and Power button until the phone display shows an exclamation mark.
Step 2
Use the following combination of buttons:
Step 3
Phone settings will be reset and it will turn on automatically.
It’s all possible ways to make a hard reset Nokia Lumia 928. We hope that you were able to solve the problem.
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